How to Claim. If you mark off all fifteen numbers in one bingo box on the game in play that week, call our customer contact centre on 0800 953 0227 to register your claim, you will need your game card to hand. You will then receive a call back once your claim has been validated, we will also confirm the prize money and ask for your bank account and sort code numbers. Do not make a claim via the answerphone out of hours, these claims will be void and we will be unable to call back. Instead, please hang up and call again during opening hours ensuring you wait to be transferred to a member of the team. Please note claim lines are open Monday to Friday 8.30 am to 5.30 pm only.
If for any reason you do not have a game card and would like one, please call our friendly
customer contact centre on 0800 953 0227 to request one. You can also request a game card by emailing NQbingo@newsquest.co.uk Please note you will not receive a reply as this inbox is only monitored for requests of game cards.